Frequently Asked Questions
Q - What is E-Giving?
A. E-Giving is short for electronic giving. It is an automatic transfer program which allows you to make contributions without writing checks. This can be done from anywhere 24 hours a day.
Q - What is the advantage of E-Giving?
A. It saves time! It saves work! It simplifies your life! You also help the organization stabilize its budget and save money.
Q - How is my electronic contribution automatically deducted from my account?
A. You may log onto your organization’s E-Giving site, and give via credit or debit card, or read the agreement and check the box for ach transactions to make donations via checking or savings account at the site. Once you authorize the transfer, your specified contributions can be taken out once or on a regular basis as you choose. The contribution is transferred directly from your checking or savings account to the organization’s account.
Q - When will my contribution be deducted from my account?
A. Your contribution will be debited from your account on the first business day. If your donation is scheduled on a Sunday, your donation will not be processed until the following business day. Credit or debit cards will take approximately 2 business days to initiate and clear. ACH transactions take 4 business days to initiate and clear. You will receive an email when the donation is initiated and another email when the process is complete.
Refunds of donations will be made by the Church or organization that receives the donation.
Q – How will E-Giving appear on my bank or credit/debit account statement?
A. All transactions will appear as E-Giving
Q - What do I use when I do my taxes? Will I get a statement of everything I gave online?
Q- Can I look up all my donations online, even those that I gave while at church?
Q- Can anyone who works at the church see my bank or credit/debit account numbers?
Q- What do I do if I forget my username or password?
Q- What can I use to put into the collection basket when it comes around to me?
Q – Without a cancelled check, how can I prove I made my contribution?
A. You have the option of printing or saving either the payment acknowledgement page, or the emailed acknowledgements. Your organization also has proof of your donation. Any of these can prove your contribution.
Q – Is electronic giving risky?
A. Electronic giving involves significantly less risk than a check contribution. It cannot be lost, stolen or destroyed in the mail, and cannot be handled by as many people during processing. Many methods of reducing risk cannot be applied in a paper check environment, but are very effective in reducing any risk involved with an electronic transaction.
Q – What if I change bank accounts, or get a new credit or debit card?
A. Update the information from your Main Menu under the section View/Edit Member profile. You have the ability to change your personal information, payment information and edit any giving schedules. Do not create a new account; always edit your existing account.
Q – How much does electronic giving cost?
A. It costs you nothing and saves you time. The organization pays nominal transaction fees…the lowest available. Credit and Debit cards involve a higher fee than savings or checking account transfers. Because of this, you may choose to give by your bank account to save additional costs for your organization.
Q – What if I try it and don’t like it?
A. You can cancel your automatic deductions anytime via your member profile.
Q – What if I only want to give on a monthly, quarterly, or annual basis?
A. You can choose these frequencies on your own when completing your E-Giving info on the site. You also have the option to have your automatic deductions run for only a certain period of time if you attend more than one organization through the year.
Q- What if I want to recommend this to friends and family belong to different organizations?
A. Any church in America can receive a donation from E-Giving. Just tell them to go to our website at www.e-giving.org and enter the zip code of their organization. If the church is not currently signed up, we will contact them to see if they are interested in the service.
Q- The computer won’t let me make my donation by using my bank account….the only option is for credit or debit cards.
A. Go back to the main menu, and choose “View the Authorization Agreement”. Read the agreement and check the box to agree. Once that is done, you will have access to the bank ach donation area. Your bank may also have limited the ways you can donate.
OTHER WAYS TO GIVE
Listed below are the many ways you can give. Donations can be made during your life or upon death. Because of tax benefits, gifts like appreciated Securities, Real Estate, and cash are often better given during your life. But other options, such as Retirement Assets and benefits of a Payable on Death Account, are better suited to posthumous donations.
WILLS
Consider the church in your will and estate planning. A will is a legal document that insures your estate is distributed and your family is cared for as you choose. In addition to caring for your family, you can also help make a way for people to hear the life-saving message of Jesus Christ by including Liberty Hill in your Will. Please contact the church office to request more information (office@lhbcolumbus.org).
LIFE INSURANCE
If you have a life insurance policy that has served its original purpose – providing for your children, protecting your mortgage, or securing your retirement funds – you may use this policy to help the church present the Gospel around the world. You can do this by naming Liberty Hill as owner or beneficiary, and possibly experience some tax benefits as well. Please contact the church office to request more information (office@lhbcolumbus.org).
OUTRIGHT GIFT
The most common way of supporting the church, an outright gift can come in the form of a cash gift, a pledge, or a planned gift that generates income. All outright gifts are tax deductible as provided by law. Please contact the church office to request more information (office@lhbcolumbus.org).
PAYABLE ON DEATH ACCOUNTS
Payable on Death Accounts are a simple way to designate who will receive funds upon your death. This designation can be done with banks, brokerage firms, retirement funds, and more. Since you are considered the owner of your account, you can cancel or change it as you wish. At your death, unlike Wills, Payable on Death Accounts do not involve probate, allowing for quicker distribution and privacy. Please contact the church office to request more information (office@lhbcolumbus.org).
REAL ESTATE
Any type of Real Estate you own can be donated to the church: house, farm, rental property, business property, land, vacation home, and more. Real Estate donations, however, must be readily marketable and without environmental contaminants. You gain significant tax advantages and your charitable contribution deduction is for the appraised value of your property. You can also use Real Estate to set up a Revocable Living Trust or a Unitrust. Please contact the church office to reques